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Debra Engelhardt-Nash

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Debra Engelhardt-Nash

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15 Customer Service Skills
Retaining Your Ideal Employees
Meeting, Interviewing, and Hiring Your Ideal Employees
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How to Increase Your Productivity with Customer Service

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May 2021
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July 2015

Patient Review

Debra Engelhardt-Nash is a wonderful energized speaker full of knowledge to help your practice grow as a whole. Highly recommend!!

Testimonials

Thank you for all your kindness this weekend and going completely overboard in celebrating my birthday. The Lush products are just divine, and the cake was delicious. As spending the last few years traveling to Spear Education Center, Nash Institute was a breath of fresh air. I enjoyed the small class size and respected how much effort went into creating a personable environment for learning.

Dr. Kari Langley

Thank you for liking my post about lifting other women up. I know this is going to sound super corny, but I really don’t care. I wanted to thank you, because years ago I was working in a dental office & got to attend an event where you were the guest speaker. The thing that has always stood out to me and has endured for years is that you said something that made me believe in myself & I truly appreciate it. I knew you actually cared about the people you were speaking to, so much more than trying to teach them something to apply in their dental careers. You could feel that you wanted them to know they were of value. That’s a priceless gift to give, so I wanted to thank you for that, and for making a difference.

I thought I had it heard it all from being in practice for 30+ years: from my first practice management seminar with Linda Miles in the 80s, attending six continuums at Pankey, a Pride client in the 90s, a DuMolin client for five years, PDA, etc., etc.,etc. However, I found myself taking three pages of notes during your presentation with ‘take it back to the office’ material. To say I was impressed would be a great understatement.

Jay A. Nelson, DMD, FAGD,, Dental Director, Academy of Dental Sleep Medicine Accredited Facility, Florida

Debra was my light switcher who turned on the light in my brain and my practice. Despite Kois courses, Bioclear certificates and extensive aesthetics CE course and working with well known consultants, I struggled with implementing comprehensive dentistry in my practice and didn’t see financial awards. Right after Debra’s first office visit, my practice made a turning point. She recognized my practice culture and my personality and goals. Instead of fitting me into cookie cutting system and template, she gave me advice how to implement my clinical skills to grow my practice. Amazing part is it shows right away. She understands me and my practice perfectly. She also built the relationship with my team members so she recognized their strength and encouraged them to be next-level team members. My team loves her. Debra is very genuine to want to see my success and she coaches me the right direction. I highly recommend dentists who want to achieve their goals. I can’t wait to see my practice thrive more and more and treat my patients better and better. Thank you Debra and I am very honored to work with you!!

Julie Chang-ah Jang, DDS, Harmony Family Dentistry, Vancouver, WA

We had the pleasure and honor of attending Debra’s Dental Bussines School Course not only once but twice, and we will continue to keep coming back for more. This course is an experience that cannot be described and must be experienced as an entire team. Debra is brilliant, sincere, very knowledgeable and has the magic powers to motivate, inspire and help our practice achieve its full potential. Thank you Debra, Dr. Ross Nash and the entire Nash Institute team- you are all AMAZING!!!

Patient Testimonial 3

Myself and my coworkers attended your course today at the Chase Center in Wilmington Delaware, and I personally would like to thank you and say what an amazing presentation you performed. You not only directed the course to suite ALL dental personnel, but you made it fun and energetic! Which in turn allows the audience to stay tuned into the presentation and allows us to take home what you taught! It was a delight to be a part of today’s course, and I am looking forward to incorporating your lessons into our office. Thank you again!

Wilmington Patient Review

Debra, you’re truly incredible! Enjoyed your track so much.. the little I was able to listen to. So impressive. Funny and relatable and passionate and compelling. So grateful for your time and sharing with our audience!! (Wanted to come say hi, but each time I see you you’re chatting with someone. 😉) ❤️

We received such a warm response to your course last night. The students were very appreciative and we are so grateful to have you. Thank you for sharing so much information...I wish I had someone to share this with me as a new grad. Many thanks and gratitude for spending your evening with us. If you are ever in town, we'd love to have you anytime!!!

On Behalf of our office, thank you so much for coming out and giving us some feedback and suggestions. I really appreciate that you’re coming from an elevated solo/small practice experience and treated our office goals as such. You have a sharp eye and instinct that most, if not all, consulting services lack. It was a pleasure learning from you and we will definitely be implementing the things we’ve learned today. Safe travels and thank you again!

Hi Debra, It was a pleasure to meet you and Dr.Nash. Thank you for making me feel at home. The passion you and Dr.Nash have for sharing knowledge is incredible. You both have inspired me to be a better Dentist by providing more knowledge that has increased my level of confidence.

Right after I graduated from Dental school in India, I worked with an experienced dentist who was in his 70s. He is the one who shaped my career and is responsible for what I am today. I consider him as my Guru.

After yesterday, Dr.Nash would be my Guru for esthetic and cosmetic Dentistry because it truly changed the trajectory of my career and helped me look at Dentistry as a more comprehensive care. Every time I attend the course, I learn not just the clinical aspect of Dentistry, but you teach so much about the business aspect of it. Honestly there is no point in knowing and doing great Dentistry without understanding the business aspect of it.

You have volunteered to introduce the participants about all the great technologies and measures that you can take to grow. You are full of knowledge I am sometimes amazed to see how can someone read and store and speak so much about Dental field. Again thank you very much for everything. I sure will complete the online review. Will come back for more courses in the future. If there is anything that I can do please let me know!

Thank you for all your kindness this weekend and going completely overboard in celebrating my birthday. The Lush products are just divine, and the cake was delicious. As spending the last few years traveling to Spear Education Center, Nash Institute was a breath of fresh air. I enjoyed the small class size and respected how much effort went into creating a personable environment for learning.

Dr. Kari Langley

Thank you for liking my post about lifting other women up. I know this is going to sound super corny, but I really don’t care. I wanted to thank you, because years ago I was working in a dental office & got to attend an event where you were the guest speaker. The thing that has always stood out to me and has endured for years is that you said something that made me believe in myself & I truly appreciate it. I knew you actually cared about the people you were speaking to, so much more than trying to teach them something to apply in their dental careers. You could feel that you wanted them to know they were of value. That’s a priceless gift to give, so I wanted to thank you for that, and for making a difference.

I thought I had it heard it all from being in practice for 30+ years: from my first practice management seminar with Linda Miles in the 80s, attending six continuums at Pankey, a Pride client in the 90s, a DuMolin client for five years, PDA, etc., etc.,etc. However, I found myself taking three pages of notes during your presentation with ‘take it back to the office’ material. To say I was impressed would be a great understatement.

Jay A. Nelson, DMD, FAGD,, Dental Director, Academy of Dental Sleep Medicine Accredited Facility, Florida

Debra was my light switcher who turned on the light in my brain and my practice. Despite Kois courses, Bioclear certificates and extensive aesthetics CE course and working with well known consultants, I struggled with implementing comprehensive dentistry in my practice and didn’t see financial awards. Right after Debra’s first office visit, my practice made a turning point. She recognized my practice culture and my personality and goals. Instead of fitting me into cookie cutting system and template, she gave me advice how to implement my clinical skills to grow my practice. Amazing part is it shows right away. She understands me and my practice perfectly. She also built the relationship with my team members so she recognized their strength and encouraged them to be next-level team members. My team loves her. Debra is very genuine to want to see my success and she coaches me the right direction. I highly recommend dentists who want to achieve their goals. I can’t wait to see my practice thrive more and more and treat my patients better and better. Thank you Debra and I am very honored to work with you!!

Julie Chang-ah Jang, DDS, Harmony Family Dentistry, Vancouver, WA

We had the pleasure and honor of attending Debra’s Dental Bussines School Course not only once but twice, and we will continue to keep coming back for more. This course is an experience that cannot be described and must be experienced as an entire team. Debra is brilliant, sincere, very knowledgeable and has the magic powers to motivate, inspire and help our practice achieve its full potential. Thank you Debra, Dr. Ross Nash and the entire Nash Institute team- you are all AMAZING!!!

Patient Testimonial 3

Myself and my coworkers attended your course today at the Chase Center in Wilmington Delaware, and I personally would like to thank you and say what an amazing presentation you performed. You not only directed the course to suite ALL dental personnel, but you made it fun and energetic! Which in turn allows the audience to stay tuned into the presentation and allows us to take home what you taught! It was a delight to be a part of today’s course, and I am looking forward to incorporating your lessons into our office. Thank you again!

Wilmington Patient Review

Debra, you’re truly incredible! Enjoyed your track so much.. the little I was able to listen to. So impressive. Funny and relatable and passionate and compelling. So grateful for your time and sharing with our audience!! (Wanted to come say hi, but each time I see you you’re chatting with someone. 😉) ❤️

We received such a warm response to your course last night. The students were very appreciative and we are so grateful to have you. Thank you for sharing so much information...I wish I had someone to share this with me as a new grad. Many thanks and gratitude for spending your evening with us. If you are ever in town, we'd love to have you anytime!!!

On Behalf of our office, thank you so much for coming out and giving us some feedback and suggestions. I really appreciate that you’re coming from an elevated solo/small practice experience and treated our office goals as such. You have a sharp eye and instinct that most, if not all, consulting services lack. It was a pleasure learning from you and we will definitely be implementing the things we’ve learned today. Safe travels and thank you again!

Hi Debra, It was a pleasure to meet you and Dr.Nash. Thank you for making me feel at home. The passion you and Dr.Nash have for sharing knowledge is incredible. You both have inspired me to be a better Dentist by providing more knowledge that has increased my level of confidence.

Right after I graduated from Dental school in India, I worked with an experienced dentist who was in his 70s. He is the one who shaped my career and is responsible for what I am today. I consider him as my Guru.

After yesterday, Dr.Nash would be my Guru for esthetic and cosmetic Dentistry because it truly changed the trajectory of my career and helped me look at Dentistry as a more comprehensive care. Every time I attend the course, I learn not just the clinical aspect of Dentistry, but you teach so much about the business aspect of it. Honestly there is no point in knowing and doing great Dentistry without understanding the business aspect of it.

You have volunteered to introduce the participants about all the great technologies and measures that you can take to grow. You are full of knowledge I am sometimes amazed to see how can someone read and store and speak so much about Dental field. Again thank you very much for everything. I sure will complete the online review. Will come back for more courses in the future. If there is anything that I can do please let me know!

Thank you for all your kindness this weekend and going completely overboard in celebrating my birthday. The Lush products are just divine, and the cake was delicious. As spending the last few years traveling to Spear Education Center, Nash Institute was a breath of fresh air. I enjoyed the small class size and respected how much effort went into creating a personable environment for learning.

Dr. Kari Langley

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Charlotte Women Dentists Study Club

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Orlando Veternary Assn.

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