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PowerTips for the Powerful Dental Practice

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15 Customer Service Skills

Stellar customer service doesn’t just happen. Nor can it be delegated to anyone in the office. Stellar customer

Retaining Your Ideal Employees

(Part 1 – Hiring and Retaining Good Employees) By Debra Engelhardt-Nash Charlotte, NC When hiring new employees most

Meeting, Interviewing, and Hiring Your Ideal Employees

(Part 1 – Hiring and Retaining Good Employees) By Debra Engelhardt-Nash Charlotte, NC In dentistry we speak a

Attracting Ideal Employees

(Part 1 – Hiring and Retaining Good Employees) By Debra Engelhardt-Nash Charlotte, NC One of the most important

How to Increase Your Productivity with Customer Service

How to Increase Productivity with Customer Service It’s a given that good customer service should be an important

Letting Go: Employee Termination

– Employee Termination – Terminating an employee is not a favorite task of most doctors. Some doctors would

Making Meetings Work

– 5 Strategies for more Creative, Enthusiastic and Productive Meetings – Debra Engelhardt-Nash - Making Meetings Work We

When Bad Meetings Happen to Good People

– 10 Patterns that Destroy Effective Meetings – Okay, so this isn’t a clinical article. It isn’t even

Testimonials

From the moment she enters the room there is a feeling that life as you know it is about to change. Debra Engelhardt-Nash is more than one of the most requested speakers in dentistry she is a human treasure that must be experienced.

Gary Zelesky