This program is designed for EVERYBODY in your office to learn effective protocols for a progressive and productive dental practice. Your team will learn the essential elements that make up the refined management and communication skills of high-functioning dental offices. Our lectures and workshops will have focused materials for every team member role in this is highly interactive educational event.

During the Dental Business School, Debra Engelhardt-Nash will inspire your team to better understand how their efforts affect practice growth, and will give ideas to increase productivity and patient acceptance in this impactful 12-hour program!

Lecture and workshop topics will include:

• Creating THE Customer service Culture that Differentiates Your Practice
• Practice Development & Team Roles
• Introductions – “Creating The First Impression”
• Your New Patient Protocol
• Effective Communications – Patients/Team
• Treatment Presentation – How To Get To “Yes!”
• Continuing Care Systems – How Effective Is Your Recare Program?
• Office Systems – Scheduling/Financial Arrangements/Fees
• Which Numbers Really Count?
• Diagnosing Practice Vital Signs/Establishing Practice Monitors
• Examining Overhead Ratios and Profitably
• Financial Arrangements – Fee For Service/Dental Insurance/Accounts Receivable Control

Register NOW as Space Is Limited