Unleash Your Power

Dental Business Expert Speaking: Contact Now

Invite Debra to Speak

Let Debra Work With You and Your Team

Build a Powerful Practice that Makes a Difference in the Lives of those you Serve.

Testimonials

I was quite blown away by the value and by the tremendous appreciation from the attendees I witnessed.  The business advice, excellent delivery, and the humor built into it, was beyond my expectations, and I thank you for making this trip… out here.

Marc Daich, Asteto Dental Labs

Debra Engelhardt-Nash is a wonderful energized speaker full of knowledge to help your practice grow as a whole. Highly recommend!!

Patient Review

Debra Engelhardt-Nash is a Powerhouse speaker! I loved every second of it. And yes, I laughed sometimes till I cried.

S. Jeffries, RDH

Debra Engelhardt-Nash is an engaging speaker who laces humor with very poignant, relevant information for your dental practice. Debra will have you and your team laughing, crying and ribbing each other as you think about how your practice is run. She can relate because she runs a very successful dental practice with her husband, Dr Ross Nash. I have crisscrossed the continent and have sat in numerous meetings. I can say without hesitation that Debra is one of the premier speakers in the country. She has [spoken at] all the major dental conferences. Debra always packs a room and is very approachable to help afterwards talk to anyone who stays behind.

Don Clark, Business Development, Smile Reminder

I just wanted to take a moment to thank you for all of the wonderful practice management tips you shared with me at the Star of the North Conference in St. Paul. I feel I learned so much and am so excited to apply what I learned to my practice. Debra, I’m sure you’ve heard it before but you are an excellent presenter. Not only is your content terrific, but your speaking skills and humor are delightful. It was my pleasure spending my Saturday with you. My only regret is that I missed your Friday presentation so I bought the CD. Thank you, sincerely, for touching my life – both professionally and personally – all for the better.

Laura Aeschlimann, DDS

Regardless of whether you experience Debra in a dental study group, a national convention or an international dental conference you will come away energized, engaged and empowered to make a difference in the lives of those you serve. As one participant put it…

“Debra Engelhardt-Nash is more than one of the most requested speakers in dentistry – she is a human treasure that must be experienced”

Full Day Programs

Click on the “+” next to the program to learn more about it. Then click on the “Ask about this program” link to contact us about your specific needs and event.

  • The Five Secrets of Success

    There are five critical elements in your dental practice and successful operations are designed around them. Identify these five elements and how their impact may be greater in your office. Discover the secret ingredient and what to do with it to increase productivity and profitability. From clinical aptitude to team attitude – this program covers it all!

  • TO DO! A Patient Care Checklist for your Practice – Newly updated program!

    Newly Updated Program. Learn how to enrich patient relationships and increase retention, loyalty and acceptance with effective office protocols and team communication. Specific steps will be outlined to boost productivity. Topics include:

    • Telephone Techniques
    • Scheduling Protocols
    • Patient Management
    • Financial Arrangements
    • Chairside Etiquette
    • Practice Development
    • Internal and External Marketing
  • The New Patient Experience – From Phone Call to Recall

    The patient decision to choose your office for their care began before they picked up the phone to make an appointment. The responsibility of the team is to validate their decision.

    80% of the reason patients choose an office and why they choose their dental treatment is based on establishing rapport and building a relationship. In this presentation we help doctors and teams create a practice image that sets them apart beginning with the initial contact through treatment planning and continued renewal of the relationship in recare.

  • Leadership Training and Communications Coaching – Newly updated program!

    Newly Updated Program. This new program is designed for doctors and dental team leaders. In it we discuss the Leadership Triangle and describe where they and their team fits. We also discuss how to utilize their resources more effectively. This program gives participants a clear vision of their practice and shows them how this vision guides the Team and inspires their patients.

  • Increase Influence – Increase Impact - Critical Steps to Enhance Practice Productivity – Newly updated program!

    Newly Updated Program. This new program is designed for doctors and dental team leaders. In it we discuss the Leadership Triangle and describe where they and their team fits. We also discuss how to utilize their resources more effectively. This program gives participants a clear vision of their practice and shows them how this vision guides the Team and inspires their patients.

  • Building a Strong Practice – Practice Management and Teamwork

    The demands of today’s practice require office protocols and team behaviors that are not only efficient but also effective. This program will cover what it takes to be a highly productive practice and effective dental team. Learn practical steps to enrich the work environment, and the patient experience. Steps will include internal marketing strategies to attract and retain patients. Also included:

    • Leadership In Action
    • Practice Trends to watch
    • Recare productivity – How to increase continue care impact
    • Customer Service Skills – Creating the “Wow” factor in the office
    • The Four Circles of Practice Development
  • Increasing Treatment Acceptance & Getting Paid

    It’s one thing to have the knowledge and expertise to provide ultimate dentistry for patients. It’s another thing to gain their acceptance. This program will devote its attention to increasing diagnosis and treatment acceptance skills. Topics include:

    • The Patient Interview
    • Treatment Presentation Skills
    • Financial Arrangements – Creating a Win/Win Relationship
    • The Role of Team – Clinical Care Coordinator
    • Integrating Technology
  • The Powerful Practice – Management Protocols & Winning Strategies for Dental Teams

    This program will cover what it takes to be a highly productive practice and effective dental team. Learn practical, proven strategies to increase practice productivity and enrich the work and environment and the patient experience. Topics include:

    • Practice Trends to Watch – What these numbers tell you and what to do.
    • The First Impression.
    • Financial discussions that get the practice paid
    • Team Communication that makes a difference
    • Recare productivity – How to increase the impact of Continuing Care.
    • Treatment Presentation Skills – Assess your chairside effectiveness.
    • Communication Skills – At all levels.

    This presentation will emphasize the importance of TEAM involvement and illustrate how each person in the office can increase practice productivity and expand growth potential. Specific techniques to optimize new patient potential and consult conversation will be provided.

    It’s one thing to have the desire, knowledge and expertise to provide comprehensive dentistry for patients. It’s another thing to put it all together and make it work in your practice. This course will teach you HOW.

  • Strategies for Peak Performance & Increased Profit

    This dynamic program will cover what it takes to be a highly productive practice and effective dental team. Learn practical, proven steps to:

    • Increase Treatment Acceptance
    • Improve Patient Compliance
    • Insure Getting Paid for Your Work
    • Inspire Patients to Return for Care and Refer their Friends

    Strategies that will be discussed include:

    • What practice trends to watch
    • Recare Productivity – Increasing impact of Recall
    • Customer Service Skills that create the “Wow” factor in your practice
    • The New Patient – Identify Critical Elements of this Experience that creates a Win/Win for your
      practice and your patient
    • The Four Circles of Practice Development – Where are you?
  • Esthetic Synergy – Clinical Techniques, Restorative Materials, Teamwork and Practice Development

    Presented by:
    Dr. Ross W. Nash and Debra Engelhardt-Nash

    Esthetic and cosmetic dental treatment has increased rapidly in the United States and abroad. Media attention has driven public demand to request these types of procedures from their general dentist. Dr. Nash will illustrate up to date techniques to integrate conservative esthetic and treatment in the general practice. He will discuss modern materials, procedures, and technology that can aid the dentist in-patient care of office productivity. Dr. Nash will review treatment diagnosis and restorative selection. Esthetic rehabilitation cases with an emphasis on conservation of natural tooth structure will be reviewed.

    Introducing this type of dentistry into the practice and increasing patient acceptance requires a careful and caring Team approach. Ms. Engelhardt will describe twenty-six specific steps to boost Team effectiveness and practice management techniques to increase productivity. Together, Dr. Nash and Ms. Engelhardt will discuss increasing effectiveness in treatment consultations and fee presentations.

Half Day Programs

Click on the “+” next to the program to learn more about it. Then click on the “Ask about this program” link to contact us about your specific needs and event.

  • The Five Secrets of Success

    There are five critical elements in your dental practice and successful operations are designed around them. Identify these five elements and how their impact may be greater in your office. Discover the secret ingredient and what to do with it to increase productivity and profitability. From clinical aptitude to team attitude – this program covers it all!

  • You Had Me at 'Hello' – Creating the First Impression – Newly updated program!

    Newly Updated Program. Your telephone is one of the most important tools in your practice! Managing that tool is essential in creating the relationship with your new patient that will lead to an appointment, treatment acceptance and loyalty to your practice.

    Join Debra in this fast-paced, unabashedly honest presentation on how to use your office phone to not only make appointments but to set the entire tone of your new patient’s experience and relationship with your office.

  • All In – The Art of Customer Service – Perfecting the Art of Customer Service in the Dental Practice

    All organizations are driven by the same goals – how to serve their clients so they are satisfied. Learn proven principles and processes for helping your practice focus its vision and assemble its people that will deliver the promise of exceptional customer service. By putting the power of customer service to work in new ways – applying it first and foremost to employees and then to our clients your practice will reap amazing results!

  • Increasing Treatment Acceptance & Getting Paid

    It’s one thing to have the knowledge and expertise to provide ultimate dentistry for patients. It’s another thing to gain their acceptance. This program will devote its attention to increasing diagnosis and treatment acceptance skills. Topics include:

    • The Patient Interview
    • Treatment Presentation Skills
    • Financial Arrangements – Creating a Win/Win Relationship
    • The Role of Team – Clinical Care Coordinator
    • Integrating Technology
  • By Your Side – Communication and Customer Service Skills for the Clinical Team – Newly updated program!

    Newly Updated Program. Let’s face it. Your team is VITAL. They way they treat patients is a defining moment in how your patient feels about the doctor, their treatment, and the way the practice operates. In spite of your exceptional clinical skills, your TEAM can unwittingly weaken the strengths of your practice. This program will teach you and your team how to be intentionally dynamic to help your practice grow and thrive.

    Your team will learn how to become Patient Advocates while your clients are in their care. This course will help you increase your treatment acceptance, attract more patients and create a team that works together using everybody’s strengths.

  • How Healthy is Your Recall? – Newly updated program!

    Newly Updated Program. Are you seeing some of your patients all of the time, or all of your patients some of the time? Learn how to determine your Recall Return Rate and what important statistics to track the health of your Recare System. Learn how to make best use of the patient visit while they are in your care.

  • Speaking Financially

    What gets measured and monitored matters! Learn what numbers really count in your practice. Develop practice strategies based on important information about your productivity. This program will help everyone on the team understand and appreciate the vital signs of your practice and how to direct their efforts accordingly. This is a fun “math” class with a happy ending!

  • Reach for the Stars! – Hiring an All Star Dental Team

    Learn how to hire and implement the best team possible from ad placement to performance conferences and compensation reviews.  Establish performance measurement tools to guide team members to success in their daily activities. This program will cover how to enhance morning huddles and staff meeting effectiveness.